All Hotels are Open for Business
Due to the unprecedented volume of travel disruptions, refunds may take up to 8 weeks to process. We thank you in advance for your patience and understanding.
Changes to Your Reservation
If you are affected by travel restrictions, we will work with you to adjust your hotel reservations.
- For direct booked reservations we, offer free cancellation 72 hours prior to arrival. You can modify your reservation to another date, cancel online, or you can call us Monday-Saturday 9am-6pm. (Please be aware our call volume is very high)
- For reservations made through an online travel agent or other third party, we ask that you contact the booking provider for information on their policies.
For the Most Updated Information by Resort
Your Safety is Our First Priority
Dear Valued Guest,
We know the recent news and uncertainty surrounding the coronavirus (COVID-19) may have you taking a deeper look into your current travel plans and future reservations. Whether you have already booked your hotel stay with us or are looking ahead for upcoming travel, we wanted to let you know that we understand your concerns.
Our first priority is the safety of our guests, staff members, owners and travel partners. We continue to urge you to follow the guidelines established by the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), and your local health authorities.